Case Manager 1
Franklin, TN | 7 Months
Bring continuous improvement mindset to a growing Senior Supplement insurance operation. Process new business files in a key team role supporting New Business operations. Take individual ownership for delivery on cycle-time, accuracy and compliance standards on new business applications as part of a high-performance team of accountable, self-directed professionals. Reviewing applications using a system of priorities, dependent upon guidelines and state requirements efficiency. Work collaboratively with and assist the underwriters and supporting departments to ensure the applicants and agents receive superior service consistent with the Client values. Escalate customer concerns/issues to Team Leader for resolution when appropriate.
Additional Job Details:
2 years customer service, high attention to detail, 1 year insurance experience preferred