Facilities Dispatcher

Fremont, CA | 6 months contract

Post Date: 08/10/2017 Job ID: 102104 Industry: Other


Hours: 6 pm - 6:30 am Schedule: Dispatcher will need to support a AWS schedule. 3 day on/2 day off one week. Followed by 2 day on/3 day off the next week. 12 hour shift. The Role: Organized and multitasking Facilities Dispatcher in our Fremont location. The Dispatcher reports directly to t he Facilities Operations Admin Supervisor and helps to manage the day-to-day administrative operations within the organization. The role is highly customer oriented and detail specific. Positivity a must! Direct Responsibilities: The Facilities Dispatcher will be directly responsible for the administration and execution of the Facilities & HR answer bar and the organization, recording and dispatching of customer requests. This position will serve as a liaison to the employee base, answering a high volume of requests via phone, email, integrated IT systems and walk-ups. Exceptional customer service skills and a high level of integrity are essential in this role. As the Dispatcher, responsibilities would also include the research, procurement and tracking of to support the groups activities. In this role, the Dispatcher will also assist the Maintenance Planner (future) in implementation and management of the CMMS system (future). The Dispatcher will assist in inputting equipment specifications and work orders into the CMMS and be responsible for tracking the progress of all requests. Will also generate executive to departmental level reporting. Indirect Responsibilities: Other activities may include special event coordination for Facilities, addressing human resource issues and utilizing forward thinking to resolve unique situations that arise on a continual basis. Help to create presentations or displays as required supporting the department or executive reviews. Help to increase company-wide exposure to Facilities activities and methodology. Requirements: Minimum 1-2 years related administrative experience. Ability to work fluctuating schedules Must possess excellent interpersonal, discretionary and written/verbal communication skills. PC proficiency with demonstrated skills in MS Office. Proven ability creating Excel Spreadsheets and PowerPoint presentations. Outstanding customer service skills and a can-do attitude. Must be highly organized and extremely detail-oriented. B.A./B.S. strongly preferred.

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