Product Specialist

Tampa, FL 33634 | 8 Months

Post Date: 06/23/18 Job ID: WCG1JP00004855 Industry: Other

Description:

 

Key Duties and Responsibilities 
• Supports cross functional projects which impact product performance through identification, resolution, and ongoing product performance monitoring. 
• Partners with functional areas such as Operations, Sales, Provider Relations, Finance, and Regulatory to review product performance/effectiveness and determine actionable items to address (including resolving member/product issues and conducting ongoing training). 
• Supports the development of training tools to support the implementation and ongoing monitoring of product benefits and services. 
• Performs special projects as assigned. 

Additional Position Responsibilities – Optional 


MINIMUM QUALIFICATIONS 
Education 
State the minimum required for the job 
Education Level Education Details Required/Preferred 
A Bachelor's Degree in a related field Required 
or equivalent work experience an additional 2 years experience in healthcare and/or health insurance Required 

Work Experience 
State the minimum required for the job 
Experience Level Experience Details Required/Preferred 
1+ year of experience in healthcare and/or health insurance Required 
Other Experience in supporting projects in the following areas: Benefit Design, Benefit Management and/or Administration, Marketing and Sales, Strategic Planning, Marketing Management, and/or Project Management Required 
Other Medicare and/or Medicare Advantage, or consumer financials products experience. Preferred 

Licenses and Certifications 
List professional licenses and certifications associated with this job 
Licenses/Certifications Other Licenses/Certifications Required/Preferred 

Skills 
State the minimum required for the job 
Skill Sets Other Skills Proficiency 
Demonstrated project management skills Intermediate 
Demonstrated interpersonal/verbal communication skills Intermediate 
Demonstrated analytical skills Intermediate 
Demonstrated organizational skills Intermediate 
Ability to analyze information and covert related activities into a comprehensive work plan Intermediate 
Ability to proof large bodies of materials Intermediate 
Ability to multi-task Intermediate 
Other Abilityto learn/absorb new information quickly Intermediate 
Other Ability to create appropriate presentations based on audience needs Intermediate 

Technology 
List technical skills associated with the job 
Technology Other Technology Proficiency Required/Preferred 
Microsoft Excel Intermediate Required 
Microsoft Outlook Intermediate Required 
Microsoft PowerPoint Intermediate Required 
Microsoft Word Intermediate Required 
Microsoft Visio Intermediate Required 
Microsoft Access Intermediate Required 
Microsoft Project Intermediate Required 

Languages 
List all that apply 
SCOPE 
Level of Supervision Received: 
A statement which describes the level of independence for this position. 
Functions independently within broad scope of established departmental policies/practices; generally refers specific problems to supervisor only where clarification of departmental operating policies/procedures may be required. 

Level of Supervision Exercised: 
(Select all that apply) 
Positions Supervised 

Impact: 
A statement which describes the impact to the company regarding contributions, decisions, recommendations or actions taken by the incumbent. 
Failure to obtain results or erroneous judgments or recommendations would normally have serious results and may require substantial expenditure of resources to correct and / or achieve goals. 

Problem Complexity: 
A statement which describes how clearly a problem is defined when presented, how much additional effort is required to understand the nature of the problem and the typical timescales for resolution. 
Provides resolution to a diverse range of recognizable complex problems. Analysis is required to identify root cause. Uses judgment within defined boundaries to develop solutions. 


PHYSICAL DEMANDS AND WORKING CONDITIONS 
Physical Demands 
While performing the duties of this job, the associate is required to meet the following physical demands: 
Physical Demand None Seldom Occasionally Frequently 
Reading X 
Writing X 
Sitting X 
Standing X
Walking X
Bending, stretching or reaching X
Driving X
Talking on the phone, person-to-person, and in group X 
Hearing on the phone, person-to-person, and in groups X 
Vision for near, midrange, far, peripheral, depth and color X 
Use of computer X 
Use of telephone X 
Use of office equipment X
Pushing/pulling/lifting/carrying from 5 to 50 lbs. X

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Working Conditions 
While performing the duties of this job, the associate is required to meet the following working conditions: 
Working Condition None Seldom Occasionally Frequently 
Exposure to extreme heat X
Exposure to extreme cold X
Exposure to wet/humid conditions X
Exposure to fumes/dust/dirt/smoke X
Exposure to confined areas X
Exposure to high places X
Use of safety equipment/clothing X
Use of heavy machinery/tools X
Exposure to noise X

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Travel Requirements


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