Quality Management Project Manager: Supports the business by recommending appropriate actions, strategies and/or alternatives to meet business needs. Has responsibility for leading/managing all aspects of a project and/or program such as planning, coordination, development, implementation including the financial implications while prioritizing work, resources and time. Ensures the end state of the project and/or business operations meets business objective(s) and that all deliverables and due dates are met. Highly collaborative process often requires managing relationships across the segments or multiple functional areas.
DUTIES INCLUDE: • Develops and implements strategic business plan to achieve business goals. • Proactively leads a program and/or most complex projects by setting strategic direction. • Identifies gaps and recommends enhancements related to new and/or existing products, services and workflows based on broad view of the organization. • Collaborates and partners with other functional managers, other business areas across/within segments or other business areas to ensure all workflow processes and interdependencies are identified and addressed. • Consults with constituents (these may be internal and/or external) to scope/define project. • Influences change in order to improve performance results, organization effectiveness and/or systems/quality/services. • Obtains financial support for most complex projects or supports this work as it relates to program management. • Collaboratively works across multiple functions and /or segments to obtain agreement from all impacted parties (e.g., up and downstream effects often impact multiple functions and/or segments. • Responsible for development and implementation of new ideas that support work/team. • Cross-function/segment group facilitation/presentation. • Leads all project and/or program management work including monitoring and tracking of progress and status update communications. • Responsible for resource utilization within and across work teams. • Responsible for the financial implications of projects and/or program budgets. • Assists others to identify solutions to issues that negatively impact program and/or project plan.
Requirements: • The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience. • Lean Six Sigma Green-belt preferred, yellow-belt • Experience working in managed care environment • Leadership/Driving Change/ADVANCED General Business/Demonstrating Business and Industry Acumen/ADVANCED
Critical Requirements: • Proven track record in meeting project milestones and negotiating for resources. • Proven negotiation skills. • Experience includes development and management of multiple budgets related to various projects and or program. • Proven project management skills.