Job Purpose –
Support the actions of Commercial Operations by ensuring the adequate management of the formal processes (reports, information maintenance, process training), and professional communication (friendly, fluid and precise). The incumbent will provide administrative support to the team through comprehensive knowledge of organizational policies, practices and procedures, and assemble, prepares and distributes a variety of information.
Knowledge and Experience –
Education
Experience
Knowledge/Skills
Core Responsibilities – In order of importance, list 4-8 brief statements indicating the responsibility, what is done (Action), how it is done (Method or Means) and the expectation (End Result). Include percentage of time spent on each (must add up to 100%).
| Responsibility | % of time |
| Input customer information paying special attention to the specific agreements of customers. | 5 |
| Handle the needs of the teams (new hire onboarding etc.) and manage projects and special requests on top of daily responsibilities. | 15 |
| Establish and maintain a good climate of collaboration with internal and external customers to detect and solve problems. Transmit the relevant information on time to colleagues from other departments like Logistics and F&A. | 15 |
| Coordinate communication to internal stakeholders and M&S to deliver appropriate support. | 5 |
| Support the internal CUS teams in their order entry | 15 |
| Filing of the documents to be archived. | 30 |
| Create and maintain spreadsheets and databases, generate reports and documents | 15 |
