Description:
• EMS/NMS/OSS/OAMP/FCAPS subsystem integration and troubleshooting in wireless networks.
• Tier2/Tier3 experience – Work under pressure to drive support teams to troubleshoot commercial NMS/EMS application, Platform/Transport issues, propose workarounds.
• Work with R&D and Tier3 to provide the RCA (Root Cause Analysis) to the customer.
• Assist SMEs (Subject Matter Experts) with development of product requirements, feature requirements, systems and performance analysis
• Works closely with various support organizations and cross- functional teams from SEA and Client R&D to achieve successful new product roll-outs and developments.
• Ensures that customer commitments are achieved according to plan.
• Ability to travel sporadically during the project.

Qualifications:
• Minimum 5 years of OAMP/FCAPS/OSS knowledge/experience for EMS/NMS and RAN network elements.
• Bachelor’s degree in EE/CS/TE is required. Master’s degree is preferred.
• Must have experience authoring and implementing EMS/NMS/NE SW upgrade MOPs in commercial networks.
• Must have Tier2/Tier3 SME experience – Work under pressure to drive support teams to troubleshoot commercial NMS/EMS application issues, propose workarounds, work with R&D to provide the RCA (Root Cause Analysis) to the customer.
• Must have experience with EMS/NMS/OAMP/FCAPS subsystem design and development in telecom industry
• Must have experience with network management systems and design/support of high availability systems.
• Must have an understanding of Netconf protocol, YANG models & REST API’s, VES/SNMP standards, NMS/OSS interfaces
• Experience in Automation & Orchestration frameworks. (ie: knowledge of ETSI MANO specifications, TOSCA, ONAP) is beneficial
• Experience in authoring the SW upgrade MOPs and RCAs (Root Cause Analysis) of high severity issues in the commercial network
• Experience or Understanding in managing Openstack / Kubernetes environment is beneficial.
• Experience or understanding of 3GPP systems: Core and RAN networks, architecture and protocols is beneficial
• Experience in SW development with Java and web based applications is beneficial
• Fundamental understanding of Openstack/Kubernetes is preferred.
• Understanding of virtual switches, network connections, Virtual port types (ie: SR-IOV, VirtIO), Security Groups, VLANs and in configuring Storage such as SAN / NAS / iSCSI is preferred.
• Must have troubleshooting experience using command-line tools and scripts
• Experience in hands on experience with configuration and troubleshooting L2/L3 switches and routers
• Working knowledge of IP network protocols & QoS