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Description:

• OAMP/FCAPS subsystem integration and troubleshooting in wireless networks.
  • Tier3 SME experience – Work under pressure to drive support teams to troubleshoot commercial NMS/EMS application issues, propose workarounds, and work with R&D to provide the RCA (Root Cause Analysis) to the customer.
  • Assist SMEs (Subject Matter Experts) with development of product requirements, feature requirements, systems and performance analysis, Work with the team to conduct deep-dive customer sessions, new technology introduction of 4G/5G RAN Network Management features and introduction of virtualized networks
  • Assist SMEs with analysis of the customer requirements, converting them into system requirements and capturing of detail design for the development team.
  • Assist SMEs Technical Management of new products and SW releases to ensure that promised features are delivered with expected performance
  • Provides technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
  • Translates and communicates complex technical design considerations between the Client sales team and carriers’ network business.
  • Works closely with various support organizations and cross- functional teams from SEA and Client R&D to achieve successful new product roll-outs and developments.
  • Ensures that customer commitments are achieved according to plan.
  • Ability to travel sporadically during the project. 

Qualifications:

• Minimum 5 years of OAMP/FCAPS/OSS knowledge/experience for EMS/NMS and RAN network elements.
• Minimum 1 year of EMS/NMS and RAN (vCU/vDU) Network Function Virtualization (NFV) experience.
• Bachelor’s degree in EE/CS/TE is required. Master’s degree is preferred.
• Must have experience with OAMP/FCAPS subsystem design and development in wireless networks.
• Must have experience authoring and implementing EMS/NMS/NE SW upgrade MOPs in commercial networks.
• Must have Tier3 SME experience – Work under pressure to drive support teams to troubleshoot commercial NMS/EMS application issues, propose workarounds, work with R&D to provide the RCA (Root Cause Analysis) to the customer.
• Understanding of O-RAN SMO/Non-RT RIC, Automation & Orchestration frameworks is preferred (knowledge in the ETSI MANO specifications, OASIS TOSCA, ONAP).
• Must have understanding of EMS applications, TR-069, Netconf protocol, YANG models & Restful APIs.
• Fundamental understanding of Cloud Platforms (Kubernetes/Openshift) is preferred.
• Understanding of virtual switches, network connections, Virtual port types (ie: SR-IOV, VirtIO), Security Groups, VLANs and in configuring Storage such as SAN / NAS / iSCSI is preferred.
• Experience in performance measurement & tuning of Openshift worker nodes and Virtual sessions and management of servers. Resources in a virtualized/cloud environment is preferred.
• Understanding of 3GPP systems: Core and RAN networks, architecture and protocols is preferred.
• Understanding of Hardware and Software architecture is a must.
• Must have hands-on experience with High Availability and redundancy systems.
• Experience on system engineering projects to include technical requirements identification, technical solutions to address customer requirements with details to design /deploy / manage their infrastructure is preferred.
• Must have troubleshooting experience using command-line tools and scripts 
• Must have experience with SNMP and TNM protocols and NMS/OSS interfaces.
• Must have experience with Unix/Linux, scripting tools like PERL, TCL, shell.
• Experience with Web based development including JVM, J2EE, (EJB), JAVA, JavaScript, Web Services, HTML, XML, SOAP is preferred.