Top Required Skills
1) Experience developing process maps, gathering business requirements, with a strong emphasis on application testing.
2) Adheres to formal change management policies.
3) Expert in EC foundational/custom object configuration.
4) Exposure to HR business process in one or more of the following additional business areas is desired but not required:
Recruiting and Onboarding, Succession and Development, Performance and Goals, and/or Learning.
5) Proven experience troubleshooting HR system issues, interfaces to other systems
6) Ability to provide second and third-level support for inquiries submitted to the IT Help Line; utilize Quality Center for documenting and tracking work requests
7) Data analysis skills and experience troubleshooting application functions or database results

• What soft skill requirements do you have (team fit and personality requirements)?
o Strong communication skills both verbal and written
o Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams
o Demonstrated ability to work independently as lead BSA on capital projects and O&M efforts for multiple client areas.

• High Level Project Overview:
o The individual in this position will be responsible for providing support for internal HR customers for both projects and application support. Specifically, this role provides support for one or more SAP HR functional areas of SAP and Success Factors. Individual will be also be assigned to support client IT projects and enhancements to include gathering and documenting requirements for enhancements and custom development efforts, writing functional development specifications, writing, and executing comprehensive test plans, as well as supporting implementations. Perform other duties as assigned.

o Basic job responsibilities include the following: Devise or modify procedures to solve complex systems problems. Align technology solutions with business strategies. Partner with functional groups within the IT organization to communicate and clarify business needs, contribute to development of long-range system plans, and ensure products and services are aligned with business needs. Conduct business process analyses, needs assessments, and preliminary cost versus benefit measurements. Communicate trends and requirements to and from customers and IT. Work with an individual business unit on multi-project assignments.

• Required years of experience:
o 5+ years of experience supporting HR with expert use of Success Factors
o Note: A Master's degree will count as one year of experience. A partial year of related experience of 6 months or greater will count a full year towards the requirements.

• Education:
o Preferred: Bachelor’s degree or other education in Information Systems, Mathematics or Business, or the equivalent technical experience is desired.
o Military service members and veterans with ranks from E5-E9, W1-CW5, or O3-O6, plus appropriate equivalent combination of education and years of experience as outlined above.

• Are there any specific companies/industries you’d like to see in the candidate’s experience?
o Experience in the utilities industry or at a large multi-discipline company

• Preferred Interview Process Overview (High level):
o Teams Interview